Privacy policy

Last updated: 27 October 2026

Fragline is operated by ninja.io, based in the Netherlands. ninja.io is responsible for the personal data described here. This policy covers fragline.com and the browser game at beta.fragline.com. Contact us at privacy@fragline.com about privacy or to exercise your rights.

Data needed to run the game

We process account and login information, your player name and identifier, an email address if you provide one, authentication information, settings, game progress, match statistics, and social features such as clans, friends and messages when you use them. Other players can see information you make public through the game, such as your player name, public profile, rankings and public chat.

Your browser sends technical information needed to connect, including your IP address, browser information and connection requests. We use this information to deliver the game, maintain accounts, keep sessions secure, prevent abuse and investigate faults. The website also keeps aggregate counts of page requests per hour.

Information needed to provide the service you request is processed to perform our agreement with you. Security, abuse prevention and service reliability rely on our legitimate interests in operating and protecting Fragline. We may also process information to meet legal obligations. These purposes are separate from optional analytics.

Essential browser storage

The game uses browser storage for authentication and game preferences. A separate preference cookie remembers your analytics decision. This storage keeps the features you request working and respects your choice; rejecting analytics does not disable it.

Login and preference storage is separate from analytics. Clearing browser storage may sign you out, reset preferences and cause the consent question to appear again.

Optional Google Analytics

With your consent, we use Google Analytics 4, supplied by Google Ireland Limited, to understand how people use Fragline and improve the game. This integration shares analytics data with one provider, Google. It measures page and panel views, joins and departures, time spent in menus or matches, and whether an account is a guest, newly created or returning.

Google receives browser cookie identifiers, device and browser information, approximate location and usage events. Your IP address is transmitted as part of the connection to Google. Fragline does not send its internal account IDs, viewed-profile IDs, names, email addresses, passwords, chat messages or authentication tokens in these analytics events. Page addresses sent by this integration exclude query strings, fragments and player identifiers.

Advertising storage, advertising personalization and Google Signals are disabled for this integration. Google Analytics still distinguishes browsers and sessions using its own identifiers after consent. Disabling Fragline player IDs does not make analytics data anonymous.

The legal basis for optional analytics is consent. We do not load the Google tag, send analytics events or replay activity from before your consent. Rejecting, ignoring the panel or withdrawing consent does not restrict access to the game.

Changing or withdrawing consent

Use Manage analytics cookies on this page or Settings → Privacy & cookies in the game, then choose Reject analytics. The site's footer links to this privacy policy. This stops future analytics collection by this integration, drops unsent game events and removes accessible Google Analytics cookies. It does not undo earlier processing or automatically erase data already sent to Google. Contact us for a data-rights request.

Your choice lasts 180 days on this browser across Fragline subdomains. Another browser or device has its own choice. If you delete the preference or it expires, analytics stays off until you accept again.

Recipients and international processing

Providers supporting hosting, storage, security and transactional email process information needed to provide those services. We use Amazon SES for outgoing account email. Public game information is visible to other players as described above. We may disclose information when legally required.

If you accept analytics, Google may process data outside the European Economic Area, including in the United States, under applicable Google Analytics data-processing terms and transfer safeguards. See Google's data-processing terms, transfer clauses and privacy policy. Contact us for information about safeguards relevant to your data.

Retention

Account and game records are retained while needed to provide your account and its features. Security records, support correspondence and backups are retained as needed to investigate incidents, resolve requests and meet legal requirements. Information no longer needed for these purposes is subject to deletion or anonymisation.

Analytics cookie lifetimes are listed above. Analytics user and event data is retained according to the settings of Fragline's Google Analytics property; aggregated reports may remain available longer. Cookie deletion or withdrawal does not itself delete historical reports. Contact us for the applicable retention information or to request erasure.

Your rights

Depending on applicable law, you may request access, correction, erasure, restriction or portability of your personal data, and object to processing based on legitimate interests. You may withdraw consent at any time without affecting the lawfulness of earlier processing. Email privacy@fragline.com; we may ask for proportionate information to verify your identity.

You can complain to the Dutch Autoriteit Persoonsgegevens or the supervisory authority where you live or work. This analytics integration does not make automated decisions with legal or similarly significant effects.